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The Leadership Development Series (LDS) is a series of half-day workshops designed to provide ongoing, interactive, and research-based professional development for Hendricks County citizens and surrounding areas.


Conflict & Negotiation: Friday, October 15, 2021 8-11:30am

As the saying goes, change is inevitable, except from a vending machine. So how do we manage all that change? Professionals know how to stay calm, listen attentively, speak with confidence, remain objective, and help resolve differences with “win-win” solutions.

Developing Negotiation Skills The training begins with an individualized assessment of conflict preferences. A variety of hands-on exercises help participants develop and practice negotiation strategies that complement their preferred conflict management style(s).

Participants will Learn

  • How personal preferences for conflict management align with a preferred negotiation style
  • Ways to analyze a negotiation situation and determine goals and desired outcomes
  • Multiple strategies to plan for negotiations
  • Tactics to manage each stage of the negotiation process

Facilitator: Dr. Carolyn Goerner, Practical Paradigms

Dr. Carolyn Goerner Background It started with a 10-year stretch as a Human Resource Manager and HR consultant. After completing an MA in Communication (Indiana University – Bloomington) and Ph.D. in Management and Human Resources (The Ohio State University’s Fisher College of Business) she joined the faculty of Indiana University – Bloomington’s Kelley School of Business in 2000 and rose to her current rank of Clinical Professor. Dr. Goerner provides cutting-edge professional education. She’s developed and delivered executive training programs for more than 30 years, and takes pride in classes that are interactive, fun, and ultimately useful. Prior clients include Walgreens, Cognizant, Hewlett-Packard, Berry Global, Chapman & Cutler, and Boston Scientific (just to name a few). Certifications; Certified in StrengthsFinder and MBTI DiSC and the Thomas Kilmann Conflict Management Assessment

Leadership Johnson County Co-Director of Leadership Development
Indiana University – Bloomington Co-Director of the Kelley Women’s Initiative
Practical Paradigms

Leadership Development Series Partners: 



LHC Distinguished Partners: