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The Leadership Development Series (LDS) is a series of half-day workshops designed to provide ongoing, interactive, and research-based professional development for Hendricks County citizens and surrounding areas.

Leadership Roles: Thursday, June 10, 2021, 8-11:30 am

Regardless of industry, every leader is required to perform 4 roles to be effective. Unfortunately, most leaders are good at 2 roles, not so good at 1 role, and unaware of the 4th role. Clarify the 4 roles, assess your skills, and be prepared to fulfill all 4 roles and lead your team to success.

The 4 Roles of a Leader 2020 presented a new and different level of stress for businesses. No role in the company came under more duress than the leader. Whether you are a President, Owner or CEO your job which is normally difficult became potentially overwhelming as pressure for decisions based on limited and changing information was demanded. This talk is all about effectively identifying the 4 Roles of a Leader and using those roles to effectively navigate challenging markets.

Facilitator: Matt Nettleton Managing Partner Sandler Training DTB

From the living room to the board room Matt Nettleton has sold a wide variety of tangible products and high-end services. He understands salespeople and knows how to help them become the best they can be. He helps elevate the profession—and the professional salesperson’s view of himself.

To help pay for school, Matt got a start selling vacuum cleaners door to door. Finding immediate sales success, Matt returned to school with the goal of getting into professional sales. Transferring his discipline learned on the college football field into the sales world let Matt succeed in a series of sales positions with one of the largest consumer products companies in the world, Coca-Cola. Later Matt sold in the brutally competitive world of residential real estate. In 1999, Matt became a client of Sandler Training, he says it “just clicked” for him and it allowed him to double his personal sales production.

Since 2003, Matt has coached more than 175 companies in a wide variety of industries. He has helped multiple companies grow from $1 million to more than $10 million in annual revenue and has helped clients close more than $2.3 billion in new sales. Coaching people using the “Sandler Selling System” seasoned by personal sales experience and the experience of his clients.

Sandler Training DTB

Community Conversations: Thursday, August 12, 2021, 8-11:30 am

Now more than ever we need to bring our community together for discussion and collaboration. How do we do it when conversations seem so polarized? How do we create a community conversation that brings people together rather than tearing them apart? Join Eric Hessel, Hendricks County Community Foundation, and Susan Rozzi, Rozzi and Associates, as they facilitate Leadership Hendricks County’s community conversation on:

A welcoming and inclusive community is about creating a community with a positive reputation, where diversity adds to the social and economic vibrancy of the community and the quality of life is enjoyed by all residents. As our community continues to grow and change, how can we ensure that Hendricks County remains a welcoming and inclusive community?

Learning Outcomes

  • Examine why engaging your community in conversations is more important than ever
  • Participate in a community conversation methodology which:
    • Identifies a complex community topic (see above)
    • Identifies common threads
    • Identifies questions still unanswered
    • Determines possible next steps
  • Gain an understanding of the next steps to engage our community in conversations table

Facilitators: Eric Hessel, Hendricks County Community Foundation and Susan Rozzi, Rozzi & Associates


Eric Hessel started working with the Community Foundation in 2003 as a youth grantmaker and has since worked in both the direct service and funding areas of nonprofits. Prior to joining HCCF full time, Hessel worked in youth programming and with the US Census Bureau, in addition to building relationships in the local community that assist in strategic and effective grantmaking decisions. Hessel, who grew up in Pittsboro, currently lives in Carmel, IN with his two dogs

Susan Rozzi (pronounced Rosey) is the president and owner of Rozzi & Associates. She started the company because she had a passion for unleashing the potential for greatness in good leaders. Believing each person has a unique way of leading, Susan strives to make a difference in and through each person she meets. Susan uses her strengths – Restorative, Communication, Developer, Activator, and Strategic – to create unique solutions for her clients. She capitalizes on her experiences leading a leadership development organization; directing operations for a nonprofit; establishing a marketing department; running a communications business; managing a call center for a market research firm; and her passion for teaching, facilitating, and coaching. Rozzi graduated from DePauw University and earned an MBA from Indiana University. She is certified in EQi-2.0 and EQ 360 (emotional intelligence assessment), a Certified Real Colors (temperament assessment) facilitator, a Certified John C. Maxwell coach, and an adjunct faculty member at The Fund Raising School at Indiana University Lilly Family School of Philanthropy. She is a 2009 graduate of Leadership Hendricks County, a Board member of the Indiana Leadership Association, a Board member of Revive and Restore Ministries, and serves on the United Way Hendricks County Advisory

Conflict & Negotiation: Friday, October 15, 2021 8-11:30am

As the saying goes, change is inevitable, except from a vending machine. So how do we manage all that change? Professionals know how to stay calm, listen attentively, speak with confidence, remain objective, and help resolve differences with “win-win” solutions.

Developing Negotiation Skills The training begins with an individualized assessment of conflict preferences. A variety of hands-on exercises help participants develop and practice negotiation strategies that complement their preferred conflict management style(s).

Participants will Learn

  • How personal preferences for conflict management align with a preferred negotiation style
  • Ways to analyze a negotiation situation and determine goals and desired outcomes
  • Multiple strategies to plan for negotiations
  • Tactics to manage each stage of the negotiation process

Facilitator: Dr. Carolyn Goerner, Practical Paradigms

Dr. Carolyn Goerner Background It started with a 10-year stretch as a Human Resource Manager and HR consultant. After completing an MA in Communication (Indiana University – Bloomington) and Ph.D. in Management and Human Resources (The Ohio State University’s Fisher College of Business) she joined the faculty of Indiana University – Bloomington’s Kelley School of Business in 2000 and rose to her current rank of Clinical Professor. Dr. Goerner provides cutting-edge professional education. She’s developed and delivered executive training programs for more than 30 years, and takes pride in classes that are interactive, fun, and ultimately useful. Prior clients include Walgreens, Cognizant, Hewlett-Packard, Berry Global, Chapman & Cutler, and Boston Scientific (just to name a few). Certifications; Certified in StrengthsFinder and MBTI DiSC and the Thomas Kilmann Conflict Management Assessment

Leadership Johnson County Co-Director of Leadership Development
Indiana University – Bloomington Co-Director of the Kelley Women’s Initiative
Practical Paradigms

Leadership Development Series Partners: 



LHC Distinguished Partners: